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Field Guide UT Austin

UT Austin student health center (UHS)

Hours, booking, costs, after-hours care, prescriptions, and counseling

What a visit costs

Tests, shots, X-rays, supplies, and medicine cost extra. Physicals, annual gynecology exams, physical therapy, first travel visits, and dietitian visits cost more than $15. For a price, call the billing office at 512-475-8394, option 2, or your insurance plan if you’re insured.

  • Most office visits · illness, injury, or a medical problem$15
  • Counseling (CMHC) · UT’s Counseling and Mental Health Center, individual and groupFree
  • Psychiatry (CMHC) · a visit$15
  • After-hours virtual visit · TimelyCare MedicalNow$15
  • Missed visit or late cancellation · less than two hours’ notice$25

Clinics, rooms, and phone numbers

UHS is closed weekends and UT holidays. Primary Care, Gynecology, Physical Therapy, and the allergy clinic also close 12:30–1:30 p.m. on the first and second Wednesdays of the month.

Open the Student Services Building in Maps

How do I book a visit?Online or by phone

Book online in the MyUHS/CMHC portal, or call 512-471-4955. Visits are by appointment. You can drop in for STI testing if you have no symptoms (8 a.m.–4:30 p.m.), or for lab work and X-rays a provider ordered.

You can book primary care, gynecology, sports medicine, STI testing, flu and HPV shots, TB visits, and clearance exams online. Allergy shots, physicals, nutrition, physical therapy, and travel visits are booked by phone. Students under 18 must call.

Arrive 10–15 minutes early. If you’re more than 10 minutes late, your visit is rescheduled and you may be charged $25. Cancel at least two hours ahead (24 hours for a dietitian, physical therapy, or an ultrasound) to avoid the $25 charge.

MyUHS/CMHC portal

How do I pay for a visit?On What I Owe

You don’t need insurance to use UHS, but your insurance details, or a note that you’re uninsured, must be on file before your visit. Nothing is collected at the visit. Charges post to What I Owe, UT’s page for department charges: a few days later if you’re uninsured, or up to 30 days later if UHS bills your insurance.

Unpaid charges become a hold after 10 days. UT’s student health plan, AcademicBlue, waives your deductible, coinsurance, and copay for covered care at UHS.

Do you need student health insurance? Paying What I Owe

What if I’m sick when UHS is closed?Nurse line 24/7

Call the 24/7 Nurse Advice Line at 512-475-6877. UHS nurses answer weekdays 8 a.m.–5 p.m., and St. David’s Hospital nurses answer when UHS is closed.

To see a provider before UHS reopens, TimelyCare’s MedicalNow connects you to a virtual visit within 10 minutes for $15, billed to your What I Owe.

UHS isn’t an urgent care or emergency center. In an emergency, call 911 or go to the nearest emergency room.

TimelyCare for UT students

Where do I fill a prescription?Any pharmacy

At the pharmacy you choose. Your UHS provider sends the prescription electronically and asks which pharmacy you want to use.

CVS no longer accepts AcademicBlue, UT’s student health plan; find an in-network pharmacy on the plan’s website. Without insurance you pay out of pocket, and a discount program like GoodRx can help.

UHS closes the week between Christmas and New Year’s Day, so ask for refills before then.

AcademicBlue plan website

Where do I go for counseling?CMHC, free

The Counseling and Mental Health Center, on the 5th floor of the Student Services Building. Counseling is free, psychiatry is $15 a visit, and the CMHC doesn’t bill insurance.

New clients start with a 15-minute phone assessment: call 512-471-3515, weekdays 8 a.m.–5 p.m. Scheduled visits usually happen within 1–2 weeks, and same-day crisis appointments are available.

CMHC @ WCP, in the Student Activity Center, offers same-day single-session counseling. The 24/7 crisis line is 512-471-2255.

Counseling and Mental Health Center

Who can use UHS?Students in Texas

Students who are physically in Texas and 18 or older. Under 18? A parent must sign UHS’s minor consent form first (some students can consent for themselves), and you book by phone at 512-471-4955. Fall 2026 eligibility runs August 1 to December 31, 2026, and spring 2027 eligibility starts January 1, 2027.

Where do I park?One hour free

UHS validates one hour of free parking in the 27th Street Garage or the Speedway Garage. Pull a ticket at the kiosk and bring it to your appointment.

Both garages fill up fast. The 642 West Campus, 640 Forty Acres, and 661 Far West shuttles stop within blocks of the building, free with your UT ID.

UT shuttles and buses Campus map

SourcesUT’s health center pages

Student health insuranceCounseling (CMHC)Paying What I Owe